Welcome to VCA Northwest Veterinary Specialists, the largest and most diverse specialty practice in the Pacific Northwest. Our original practice started in 1991 with three specialists and has been in its current location since 1999 with now over 26,000 square feet of clinical space and over 40 doctors. Our mission is to provide medical and surgical excellence with honesty, respect and compassion.
To provide the finest veterinary care to our patients, VCA Northwest Veterinary Specialists’ dedicated team of doctors includes 12 emergency-critical care veterinarians and 20 board certified specialists across 12 disciplines with a combined 480 years of clinical experience and training from over 17 veterinary schools around the world. In addition, our hospital has over 50 Certified Veterinary Technicians, more than any other veterinary hospital in the area. When a patient arrives at NWVS our veterinary staff works collaboratively across multiple departments to strive for the best clinical outcome possible.
Our facility has a full complement of departments and services to handle every pet medical issue that may arise - from the minor to the most complex. Our Emergency and Critical Care Department is fully equipped and staffed to handled every pet medical emergency. Our Specialty Departments include Dermatology, Diagnostic Imaging, Integrative Medicine, Internal Medicine, Neurology, Oncology, Ophthalmology and Surgery. Our practice continues to grow and thrive enabling our clinicians to provide more options for our patients and clients. There is no other specialty hospital in the region that can provide the same comprehensive, diverse and state of the art veterinary care for the community.
VCA Northwest Veterinary Specialists provides the most comprehensive and advanced technologies and therapies available anywhere, including MRI, CT, digital ultrasound, digital radiography (x-ray), fluoroscopy, endoscopy, oncology, among many others, enabling our doctors to arrive at diagnosis and implement treatment quickly.
We invite to explore our website to learn more about our hospital and our staff. If you have questions or concerns about your pet, please never hesitate to contact us at (503) 656-3999. We’re here to help you and your pet!
The Doctors and Staff at VCA Northwest Veterinary Specialists
VCA Northwest Veterinary Specialists
Phone: 503-656-3999
Toll Free: 800-915-9717
Fax: 503-557-8672
16756 SE 82nd Drive
Clackamas, OR 97015
Monday-Sunday: 8:00 AM - 8:00 PM
For Specialty Services, please call for availability and to schedule your pet's appointment.
APPOINTMENTS
Kindly schedule all visits to our hospital at your earliest convenience to ensure the most appropriate member of our medical team is available to address all of your questions and concerns. Scheduled visits are particularly important when you wish to speak with one of our veterinarians and/or discharge your pet from the hospital.
PATIENT ADMISSION
Please bring all of your pet's medications and/or food to the hospital when s/he is admitted. (Please be aware that by bringing your pet's medication(s) at the time of hospitalization, it can help reduce the financial expense of your pet's stay with us.) Please note, however, that we are not allowed to accept any controlled substances from outside our own hospital pharmacy.
HOSPITALIZATION
We are happy to keep some of your pet's personal items (special toy and/or blanket) with him/her during his/her hospitalization. However, please understand that we cannot guarantee you will receive this special item back at the time of your pet's discharge. Please be assured that our hospital will supply your pet with comfortable blankets and bedding during his/her hospitalization.
VISITING HOURS
VCA Northwest Veterinary Specialists encourages you to visit with your hospitalized pet. Please set up a time to visit with your pet's doctor or nurse. Please understand that a member of our medical team may not be available to speak with you during your visit if you have not previously scheduled a time with one of staff. You may call at any time, however, to receive updates about your hospitalized pet.
Our doctors will call you with an update about your pet at least once daily and, of course, whenever s/he has pertinent or urgent information to relay to you about your pet. We encourage you to use our voice mail extensions or email addresses (we will be happy to provide you our direct voice mail extension and/or email address at the time of your visit with us).
PATIENT DISCHARGE
Please be certain your pet's doctor has approved your pet's discharge from the hospital, and you have agreed upon a time BEFORE you arrive to pick up your pet. This will permit us the time to attend to the many details that must be finalized/completed before your pet can be released, including preparation of his/her medications and the discharge instructions. We would like everything to be prepared ahead of time in an effort to minimize your wait.
FOLLOW-UP CARE
Many of the pets treated at VCA Northwest Veterinary Specialists require ongoing care after their initial visit. In some cases, it may be more convenient for you to have your pet's primary care veterinarian perform these tests rather than return to NWVS. We are happy to collaborate with your pet's primary care veterinarian regarding the continued care of your pet. As part of this collaborative effort and if needed, our team can interpret laboratory test results performed by your pet's primary care veterinarian. Based upon laboratory test results, we can also provide treatment recommendations.
PRESCRIPTION MEDICATION INFORMATION
Our hospital pharmacy is open from 8AM to 6PM, 7 days a week. To request a prescription refill for your pet’s medication, please call us at (503) 656-3999. Please note all prescription refill request(s) submitted to NWVS will be reviewed and processed within 24 hours of our receipt of your request(s).
Should you wish to refill your pet's prescription medication during your pet's scheduled appointment with our medical team, please advise the doctor and/or his/her nurse at the beginning of your pet's appointment. This will help to reduce your waiting time during your visit.
GENERAL INFORMATION
If a member of our medical team is not immediately available to answer your telephone call, please ask to be directed to the voice mail of your pet's veterinarian with our hospital. Alternatively, if provided, please feel free to email your pet's NWVS doctor directly with your questions or concerns.
Please know our medical team strives to return all non-emergency telephone/voice mail messages within 24 hours of receipt on days when we are on clinical duty in the hospital. Your patience and understanding are extremely appreciated. If you have an urgent question or concern and your doctors is not available, please request to speak with another doctors from that service or one of our emergency doctors.
Please understand that because of our staff's numerous responsibilities to our patients and the time involved in patient care, time is somewhat limited during the day. To help our medical team provide you with the utmost compassionate care and attention, please consider the following recommendations:
We thank you in advance for your patience and understanding while we strive to provide only the very best care to your beloved pet and family member. Please don’t hesitate to call us if you need assistance of any kind or have questions or concerns. We’re here to help!
The Staff at VCA Northwest Veterinary Specialists
Dear Pet Owner,
Following are Specialty Department documents that provide information and instructions pet owners need for their pets' visit with our Specialty Departments. If you have an appointment with one of our Specialists, please be sure to review the pertinent document(s) below for information about your visit. Also appearing below are Pet Owner Educational Resources and information about our hospital's Critical Care Blood Bank Program. If you have any questions or concerns, please don't hesitate to call us at (503) 656-3999. We're here to help. Thank you. We look forward to seeing you and your pet!
The Doctors and Staff at VCA Northwest Veterinary Specialists
DIAGNOSTIC IMAGING DEPARTMENT
David Gall, MA, DVM, MS, DACVR
Jennifer Tepavich, DVM, DACVR
• Patient-Client Diagnostic Imaging Instructions and Information
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INTERNAL MEDICINE DEPARTMENT
Robert Mack, DVM, DACVIM
Cassandra Brown, DVM, DACVIM
Jodie Anderson, DVM, DACVIM
• Internal Medicine New Patient Referral Information and Instructions
• Feline Hyperthyroidism and Radioactive (I-131) Therapy
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NEUROLOGY DEPARTMENT
Tracy Prouty, DVM, DACVIM/Neurology
Sophie Petersen, PhD, DVM, DACVIM/Neurology
Karen Kline, DVM, DACVIM
Ann Bilerback, DVM, DACVIN
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OPHTHALMOLOGY DEPARTMENT
Rosalie Atkins, DVM, DACVO
Paul Scherlie, DVM, DACVO
Michelle Taylor, DVM, DACVO
• Ophthalmology New Patient Referral Information and Instructions
• Cataract Surgery for Dogs
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SURGERY DEPARTMENT
Scott Lozier, DVM, DACVS
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PET OWNER EDUCATIONAL RESOURCES
• Pet Emergency Care Handbook - What to Do When Emergencies Happen
• Anesthesia Essentials for Pet Owners - A Quick Reference Guide
• Anesthesia Essentials for Pet Owners - An Information Guide Manual
• Heat Stress Injury Prevention and Care brochure
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VCA NORTHWEST VETERINARY SPECIALISTS PROGRAMS
• VCA Northwest Veterinary Specialists Critical Care Blood Bank Program
Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit® no interest payment plans*. To learn more about CareCredit® or apply now, please visit www.carecredit.com/vetmed.
*Please note that not all financing plans on the CareCredit® website are available. Please verify with the receptionist which current plans are offered.
Pet Insurance
We will also assist you and your pet with your pet insurance needs (such as Trupanion). Ask us about Trupanion today, or call 855-210-8749 for a new policy, 888-733-2685 for Customer Care or visit trupanion.com/pet-insurance.
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Animal Poison Control
The ASPCA Animal Poison Control Center (APCC) is your best resource for any animal poison-related emergency, 24 hours a day, 365 days a year. If you think your pet may have ingested a potentially poisonous substance, call (888) 426-4435. A $65 consultation fee may be applied to your credit card.
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Clackamas County Dog Services
Serving the community by taking pets in and helping them find new homes.
Visit Clackamas County Dog Services
Greyhounds Pets of America Greater Northwest Inc
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H2Meyer Photography
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Multnomah County Dog Services
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North Clackamas Chamber
Every action the North Clackamas Chamber takes is aimed at promoting and advocating for an environment that allows for a strong business presence and enables growth and competition.
yourchamber
Oregon Humane Society
For 145 years, OHS has been sheltering abandoned animals, fighting cruelty and neglect, and working to build a caring, compassionate community here in Oregon.
OHS Mission
To foster an environment of respect, responsibility and compassion for all animals through education, legislation and leadership. To care for the homeless, to defend the abused and to fight with unrelenting diligence for recognition of the integrity of all animals.
Oregon Zoo
The nonprofit Oregon Zoo Foundation enhances community involvement with the zoo, primarily through member-based support.
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Portland Veterinary Medical Association
Our History
On the evening of July 14, 1936, in room 320 of the Heathman Hotel, 7 veterinarians gathered to organize the Portland Veterinary Medical Association. In 1939, the first officials were elected and in1959, the Constitution and Articles were accepted by the State of Oregon and the PVMA became a nonprofit association.
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Our Mission Statement
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